Tuesday, December 15, 2009

My dell A.I.O. 922 printer will not print color with a photo ink cartridge purchased at stapes?!?

i've tried to unplug it take the cartridges out, switch them around, and it says that the color ink is missing im using the dell photo aio 922 printer with series 5 photo color in pin- j4844 ink i bought at staples, the box says its compatable with the printer, what do i do?My dell A.I.O. 922 printer will not print color with a photo ink cartridge purchased at stapes?!?
Take it back to Staples. Get money back.My dell A.I.O. 922 printer will not print color with a photo ink cartridge purchased at stapes?!?
The photo ink cartridge replaces the black cartridge- not the color.





You do need to have a color ccartridge installed. - the photo ink ccartridge will only have 3 colours - not 5.
I've had problems with the aftermarket cartridges also. I'd take it back to the store and see if you can get them to replace or give you a genuine one.
Check to make sure that you took the clear blue tape off the cartridge. I've done that before and I was very mad until I found out I hadn't taken the tape off.

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