Please help, My printer/fax black ink suddenly stopped working?

hello and thank you for reading this. answers and opinions/ ideas are much appreciated, thanks in advance.


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anyhow, hi, im Carlie and my family owns a printer/fax machine.


the exact model is: MFC - 465CN





one night i was printing out pictures for a friend, and the next day the black ink stopped working :( the printer i have is also a fax and copy machine. but it wont pick up the black ink on anything, like it wont receive black ink when i copy something, or when i try to print something, it comes out blank.





things i have tried:


- replacing the ink (yes i made sure it was the right brand and everything)


- i cleaned the ink cartridge


- i made sure it want clogged





basically little things.





i dont know what else to do! its like it just broke and i cant afford and entirely new one, plus we dont have it on warranty anymore.





has this happened to anyone?


what do i do?





the model of my printer/fax/copier is: MFC - 465CN


it is from a company called 'brother'





help me please!!


thank youPlease help, My printer/fax black ink suddenly stopped working?
This is what the brother web site says which I believe you have done.


I suggest you contact them direct.


To verify the ink cartridges are installed correctly follow the steps listed below:





Open the ink cartridge cover and reinstall the ink cartridge. Open each lock release lever and push it until it clicks, and then close the ink cartridge cover.








The LCD may then display:


Did you change xxxxxx? Yes No.


The LCD may display this question for the color(s) that was replaced.


Select Yes or No by pressing arrow keys or 1/2 or ';+/-'; .








After all the correct selections are made, the machine will then go into a cleaning.








The machine should begin cleaning automatically, and the LCD will alternately show ';CLEANING'; and ';PLEASE WAIT';. When the machine completes its cleaning cycle, the LCD will go back to standby mode automatically. Print the Print Quality Check Sheet and see if all colors are present:








Press the Ink or Ink Management key.


Use the up or down navigation key to select Test Print.


Press OK to confirm your choice.


Use the up or down navigation key to select Print Quality.


Press OK to confirm your choice. Press the Color(Colour) key to print the Test Sheet.


If one or more of the colors is still missing from the printed page, cleaning the print head may resolve this problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then select ALL.