Why is my printer saying my ink is empty when it's full?

i have a cannon IP3300 PIXMA printer and i have been using it just fine until i replaced the black ink.. now the yellow one is ';empty'; but it is full! i get an error that reads





Error Number: 1413


Ink Tank Errors have occured


open the printers cover and replace the ink tanks on which ink lamps are off.





since it is full i take it out and put it back in again and the red light comes on. i close the lid and then i get the error againa nd when i open the lid the light is off again.





my printer wont let me print if i am out of a certian colour of ink so i really want to fix this problem. i know for sure it is the right ink i put in and it worked before!





i'm using a mac so if there is a setting i can change so i dont get this message anymore please leave instructions for a mac!





thanksWhy is my printer saying my ink is empty when it's full?
You could try shaking the cartridge. The way some printers determine the amount of ink is through something in the cartridge which floats on the ink. WHen it hits the bottom, the ink is determined to be empty. Sometimes it hits the bottom for no reason at all. Turning the cartridge over and shaking it can move it back to the top. But some cartridges ';self destruct'; the chip when it reaches empty and this will have no effect. Good luck.


Why is my printer saying my ink is empty when it's full?
Is there ink in the front chamber of the cartridge?


If the answer is no the cartridge is indeed empty.





UNfortunately there is no way to force the printer to print outside of replacing that yellow. If you do have a yellow cartridge which is reading as empty and there is still plenty of ink in the front clear plastic chamber take it back to here you purchased it, the cartridge is defective.
Just a wild guess here. Sometimes the print cartridges have label or sticker to peel off just prior to installation. Since your problem arrived with the new cartridge, maybe maybe.