hi i have a epson stylus cx5400 it has come up with an error that says scanner error see your documents. which i dont have. also im using a windows vista but the printer does not work with vista, so my friend sent me links so i can get it working with vista. the main thing is i need to change the ink. it tells me to press the menu button until it says change ink, but its staying on the error message. im not to bothered about the scanner i just need to print. if i open the printer so i can see where the ink cartridges are i cant get my fingers in to where they are, is there anyway i can pull them manually along to the left so i can get to them. i do know the printer part of it works with my laptop as i have printed with it but its coming out in red. any idea?Changing ink in printer?
I appreciate the problem of not being able to reach the cartridges. Click on Printers in the Control Panel or start menu, right click the Printer's icon, click Preferences, then click maintenance. You should then select the procedure for changing a cartridge. The wizard will then guide you through the process, and the cartridge holder will move and become accessible. Make sure you press the cartridge down well, so that it clicks into place.
Under the Maintenance tab you will also find procedures for cleaning the heads etc, which you might find useful
[If you still get the error message, and are unable to use the above procedure, you may need to uninstal and re-instal the software]Changing ink in printer?
this can help http://files.support.epson.com/pdf/cx54__/cx54__qr.pdf
just go to maintaining your stylus cx on page 21.
Download the driver from www.epson.com the reason its asking you to press the menu button is so it can move the inks for you to change don't force it to the left you-ll knock it out of sequence it should also work without even being connected to you Vista pc or any pc for that matter unplug the usb cable and try to see if it works and if you still get an error message its because there is a sponge pad below the place where the ink cartridges rests and if its full of ink then you will get an error message unfortunately this problem is only repaired by a epson technician that is what I was told when mine went on the blink but I got a Replacement , try taking out the long sponge that runs the full length of the printer near where the rollers are wash it and dry it carefully put it back again but as you said it Only prints in red which makes it sound as though the printers ink jets are blocked I would suggest you purchase printer head cleaning fluid and fill the cyan , magenta,yellow,black , cartridges and put them in and press a head cleaning cycle you don't have to have the cartridges full up just enough to get things moving.
Andy.
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